Guide to IT Support & Fees

What are other businesses paying for IT Support?

Your 3 options for technical support, the pros/cons of each and how much other local businesses are paying for them
Cheatsheet – 20 questions to ask while you are evaluating who to hire for your outsourced IT support so you get the BEST deal
How to avoid getting burned by a common billing model that puts all the risk on you, instead of the IT provider
Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to